Skip to main content
Toggle navigation
Search
Home
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Presentation Icons
Communications Center Management
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Repeat Session
Full Schedule
All Days
Sun, Aug 4
Mon, Aug 5
Tue, Aug 6
Wed, Aug 7
Full Schedule
Type here to filter the list
Sunday, August 4, 2024
9:00 AM – 10:00 AM
Active Assailant Update
9:00 AM – 10:00 AM
Active Assailant Update
Location: Orange County Convention Center, W209
Main Presenter:
Tony Harrison, MA
– The Public Safety Group
Emergency Preparedness, Response and Situational Awareness
CEU: 1
9:00 AM – 10:00 AM
Breaking Boundaries: Functioning Outside the Comm Center
9:00 AM – 10:00 AM
Breaking Boundaries: Functioning Outside the Comm Center
Location: Orange County Convention Center, W203 B-C
Co-Presenter:
Justin Koval
– Collier County Sheriff's Office
Co-Presenter:
Michele Abbott
– Kansas 911 Coordinating Council
Main Presenter:
Jennifer McIntyre
– First Responder Network Authority
Co-Presenter:
Andrea Baughn
– Integrated Public Safety Commission, Indiana
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
9:00 AM – 10:00 AM
Cybersecurity Life Hacks
9:00 AM – 10:00 AM
Cybersecurity Life Hacks
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Megan Bixler, RPL
– APCO International
Cybersecurity for Public Safety Communications
CEU: 1
9:00 AM – 10:00 AM
Is Your Agency Next Generation 9-1-1 Ready?
9:00 AM – 10:00 AM
Is Your Agency Next Generation 9-1-1 Ready?
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Jordan Witt
– CentralSquare Technologies
NG9-1-1 and Emerging Technologies
CEU: 1
9:00 AM – 10:00 AM
Know Thyself and Others: How to Use Emotional Intelligence
9:00 AM – 10:00 AM
Know Thyself and Others: How to Use Emotional Intelligence
Location: Orange County Convention Center, W206
Main Presenter:
Adam Timm
– The Healthy Dispatcher
Frontline Telecommunicator
CEU: 1
9:00 AM – 10:00 AM
Make a Splash! You Can Make a Difference Beyond Your Center!
9:00 AM – 10:00 AM
Make a Splash! You Can Make a Difference Beyond Your Center!
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Zachary Dykes, RPL
– Missouri State Highway Patrol
Co-Presenter:
Trae R. Maeder, RPL, ENP
– Lee County Port Authority
Leadership Development
CEU: 1
9:00 AM – 10:00 AM
NG9-1-1 Case Study: Nashville School Shooting
9:00 AM – 10:00 AM
NG9-1-1 Case Study: Nashville School Shooting
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Paul McCallister
Co-Presenter:
Jimmy Lichtenstein
– AT&T
Co-Presenter:
Mike Newburn
– FirstNet, Built with AT&T
Co-Presenter:
Dami Bullock
– RapidDeploy
Co-Presenter:
Jaz Lin
– Intrado
Cutting Edge Developments
CEU: 1
9:00 AM – 10:00 AM
P25 System Design That Is Affordable & Meets Users Needs
9:00 AM – 10:00 AM
P25 System Design That Is Affordable & Meets Users Needs
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Cheryl Giggetts, MBA
– CTA Consultants, LLC
Co-Presenter:
Curtis Johnson
– CTA Consultants
Co-Presenter:
Miyah Boyd
– CTA Consultants LLC
Radio and Wireless Communications Technologies
CEU: 1
9:00 AM – 10:00 AM
Staffing in the 9-1-1 World
9:00 AM – 10:00 AM
Staffing in the 9-1-1 World
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Elizabeth M. Howland, ENP
– Eaton County Central Dispatch
Co-Presenter:
Kelley M. Cunningham, ENP, MPA, COML
– EATON COUNTY CENTRAL DISPATCH
Communications Center Management
CEU: 1
9:00 AM – 10:00 AM
This Is the Soundtrack to My Life
9:00 AM – 10:00 AM
This Is the Soundtrack to My Life
Location: Orange County Convention Center, W308
Main Presenter:
Halcyon Frank, ENP, APTD
– Halcyon Consulting Services, LLC
Wellness in the Emergency Communication Center
CEU: 1
10:30 AM – 11:30 AM
Active Shooter: Dispatching in the Line of Fire
10:30 AM – 11:30 AM
Active Shooter: Dispatching in the Line of Fire
Location: Orange County Convention Center, W206
Main Presenter:
Andrea Fox
– WCCCA
Frontline Telecommunicator
CEU: 1
10:30 AM – 11:30 AM
Advent Health Implements FirstNet Rapid Response
10:30 AM – 11:30 AM
Advent Health Implements FirstNet Rapid Response
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Randy Kerr
– First Responder Network Authority
Co-Presenter:
Robert Francisco
– AdventHealth Central Florida
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
10:30 AM – 11:30 AM
Alarm Scoring Is a Gamechanger in Alarm Response
10:30 AM – 11:30 AM
Alarm Scoring Is a Gamechanger in Alarm Response
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Frank G. Fernandez
– PPVAR
Cutting Edge Developments
CEU: 1
10:30 AM – 11:30 AM
Are My Facilities "Public Safety Grade"?
10:30 AM – 11:30 AM
Are My Facilities "Public Safety Grade"?
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Brad Barber
– Federal Engineering, Inc.
Co-Presenter:
Travis LePage, MBA, PMP, PMI-ACP, CSM, ENP
– Federal Engineering, Inc.
Radio and Wireless Communications Technologies
CEU: 1
10:30 AM – 11:30 AM
Championing Well-being and Community Engagement
10:30 AM – 11:30 AM
Championing Well-being and Community Engagement
Location: Orange County Convention Center, W308
Main Presenter:
Erika Lakey, ENP RPL CMCP
– Those 911 Girls
Co-Presenter:
Yasmen Barnett, ENP CMCP
– RapidSOS
Wellness in the Emergency Communication Center
CEU: 1
10:30 AM – 11:30 AM
Cybersecurity for Public Safety Communications
10:30 AM – 11:30 AM
Cybersecurity for Public Safety Communications
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Cheryl Giggetts, MBA
– CTA Consultants, LLC
Cybersecurity for Public Safety Communications
CEU: 1
10:30 AM – 11:30 AM
Cybersecurity Life Hacks
10:30 AM – 11:30 AM
Cybersecurity Life Hacks
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Megan Bixler, RPL
– APCO International
Cybersecurity for Public Safety Communications-Repeat Session
CEU: 1
10:30 AM – 11:30 AM
From Irma to Ian: Lessons Learned
10:30 AM – 11:30 AM
From Irma to Ian: Lessons Learned
Location: Orange County Convention Center, W209
Main Presenter:
Monica Guttenfelder
– Collier County Sheriff's Office
Co-Presenter:
Amy Tuff
– Collier County Sheriff's Office
Emergency Preparedness, Response and Situational Awareness
CEU: 1
10:30 AM – 11:30 AM
Fully Staffed: New Ways We Approach Hiring & Training
10:30 AM – 11:30 AM
Fully Staffed: New Ways We Approach Hiring & Training
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Yvonne K. Vazquez, BS, ENP, CMCP, EID
– Sacramento Regional Fire EMS Communications Center
Co-Presenter:
Nolan Saulter, CTO EID
– Sacramento Regional Fire EMS Communications Center
Co-Presenter:
Tyler Stoddard, CTO
– Sacramento Regional Fire EMS Communications Center
Co-Presenter:
Katherine A. Shelton, ENP, EID
– Sacramento Regional Fire/EMS Communications Center
Communications Center Management
CEU: 1
10:30 AM – 11:30 AM
Lead Loud: Leadership Lessons to Make Some Noise About
10:30 AM – 11:30 AM
Lead Loud: Leadership Lessons to Make Some Noise About
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Roxanne D. Van Gundy, CPE, RPL, ENP, CMCP
– Lyon County KS Emergency Communications Center
Leadership Development
CEU: 1
10:30 AM – 11:30 AM
Technology Drives Efficiency
10:30 AM – 11:30 AM
Technology Drives Efficiency
Location: Orange County Convention Center, W204 A-B
Main Presenter:
WIlliam Karnadi, MPA, CEM, CBCP
– Syracuse University
Co-Presenter:
Carl Loerzel
– Syracuse University
Co-Presenter:
Andrew Stockton
– Syracuse University
NG9-1-1 and Emerging Technologies
CEU: 1
1:00 PM – 2:00 PM
April 10, 2023 - A Day That Changed Louisville
1:00 PM – 2:00 PM
April 10, 2023 - A Day That Changed Louisville
Location: Orange County Convention Center, W209
Main Presenter:
Jody Meiman
– Louisville Metro Emergency Services / MetroSafe 911
Co-Presenter:
Emily David
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Dana Frost
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Pat McNeill
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Jenny Sabie
– Louisville Metro Emergency Services/MetroSafe 911
Emergency Preparedness, Response and Situational Awareness
CEU: 1
1:00 PM – 2:00 PM
Conflict Management
1:00 PM – 2:00 PM
Conflict Management
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Jason Long
– LevelUp 911 Training
Communications Center Management
CEU: 1
1:00 PM – 2:00 PM
Cumulative PTSI in a Dispatch Environment
1:00 PM – 2:00 PM
Cumulative PTSI in a Dispatch Environment
Location: Orange County Convention Center, W308
Main Presenter:
Shannon Polito, ENP RPL
– Help For the Headset
Wellness in the Emergency Communication Center
CEU: 1
1:00 PM – 2:00 PM
Cyber Hygiene: Good for You and Your Data
1:00 PM – 2:00 PM
Cyber Hygiene: Good for You and Your Data
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Jason Jeffares, BS, ENP
– 911 Authority, LLC
Cybersecurity for Public Safety Communications
CEU: 1
1:00 PM – 2:00 PM
Dispatch From the Skies: Drones Leading the Charge
1:00 PM – 2:00 PM
Dispatch From the Skies: Drones Leading the Charge
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Travis Hull
– First Responder Network Authority
Co-Presenter:
Samuel Jones
– Brookhaven Georgia Police Department
Co-Presenter:
Robert Barbera
– Public Safety & Emergency Management, New York City Office of Technology, and Innovation (OTI)
Co-Presenter:
Jason Revoldt
– Orlando Fire Department
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
1:00 PM – 2:00 PM
Fully Staffed: New Ways We Approach Hiring & Training
1:00 PM – 2:00 PM
Fully Staffed: New Ways We Approach Hiring & Training
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Yvonne K. Vazquez, BS, ENP, CMCP, EID
– Sacramento Regional Fire EMS Communications Center
Co-Presenter:
Nolan Saulter, CTO EID
– Sacramento Regional Fire EMS Communications Center
Co-Presenter:
Tyler Stoddard, CTO
– Sacramento Regional Fire EMS Communications Center
Co-Presenter:
Katherine A. Shelton, ENP, EID
– Sacramento Regional Fire/EMS Communications Center
Communications Center Management- Repeat Session
CEU: 1
1:00 PM – 2:00 PM
Leveraging Video in 9-1-1: Advantages and Challenges
1:00 PM – 2:00 PM
Leveraging Video in 9-1-1: Advantages and Challenges
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Ivan Whitaker, MBA, PMP, PMD, EMD-I
– MD Ally
NG9-1-1 and Emerging Technologies
CEU: 1
1:00 PM – 2:00 PM
Overcoming Poor Leadership
1:00 PM – 2:00 PM
Overcoming Poor Leadership
Location: Orange County Convention Center, W206
Main Presenter:
Michael Dunkwu
– Hexagon
Co-Presenter:
Lisa Marie Platske
– Upside Thinking LLC.
Frontline Telecommunicator
CEU: 1
1:00 PM – 2:00 PM
Prepare to Advocate!
1:00 PM – 2:00 PM
Prepare to Advocate!
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Zachary Dykes, RPL
– Missouri State Highway Patrol
Co-Presenter:
Toby Akers, CMCP
– City of Roanoke E911
Leadership Development
CEU: 1
1:00 PM – 2:00 PM
Resilient PNT for Mission Critical Communications
1:00 PM – 2:00 PM
Resilient PNT for Mission Critical Communications
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Rob Clark
– NextNav
Co-Presenter:
Erik Loberg
Radio and Wireless Communications Technologies
CEU: 1
1:00 PM – 2:00 PM
The NIJ's Sentinel Events Initiative's Impact on 9-1-1
1:00 PM – 2:00 PM
The NIJ's Sentinel Events Initiative's Impact on 9-1-1
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Renee Thornton
Cutting Edge Developments
CEU: 1
2:30 PM – 3:30 PM
Advocacy Listening Session: Your Voice, Our Focus
2:30 PM – 3:30 PM
Advocacy Listening Session: Your Voice, Our Focus
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Alison Venable
– APCO International
Cutting Edge Developments
CEU: 1
2:30 PM – 3:30 PM
Emergency Communications Planning: World Cup 2026
2:30 PM – 3:30 PM
Emergency Communications Planning: World Cup 2026
Location: Orange County Convention Center, W209
Main Presenter:
Billy Bob Brown, Jr.
– CISA
Emergency Preparedness, Response and Situational Awareness
CEU: 1
2:30 PM – 3:30 PM
FirstNet Innovation in Kansas
2:30 PM – 3:30 PM
FirstNet Innovation in Kansas
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Jennifer McIntyre
– First Responder Network Authority
Co-Presenter:
Michele Abbott
– Kansas 911 Coordinating Council
Co-Presenter:
Ellen Wernicke
– Kansas 911 Coordinating Council
Co-Presenter:
Kyle Hoffman
– Kansas House of Representatives
Co-Presenter:
Dami Bullock
– RapidDeploy
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
2:30 PM – 3:30 PM
Lead Loud: Leadership Lessons to Make Some Noise About
2:30 PM – 3:30 PM
Lead Loud: Leadership Lessons to Make Some Noise About
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Roxanne D. Van Gundy, CPE, RPL, ENP, CMCP
– Lyon County KS Emergency Communications Center
Leadership Development- Repeat Session
CEU: 1
2:30 PM – 3:30 PM
Public Safety Systems Monitoring: Why, Where and Who
2:30 PM – 3:30 PM
Public Safety Systems Monitoring: Why, Where and Who
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Mark J. Cady
– LB Comms-LLC
Radio and Wireless Communications Technologies
CEU: 1
2:30 PM – 3:30 PM
Saying Farewell: Employee Off-boarding
2:30 PM – 3:30 PM
Saying Farewell: Employee Off-boarding
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Sondra Wesley, BS- Criminal Justice, Certified Law Enforcement Instructor
– Prepared
Communications Center Management
CEU: 1
2:30 PM – 3:30 PM
SBCSD Cyber Attack Debrief
2:30 PM – 3:30 PM
SBCSD Cyber Attack Debrief
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Angela Haddad, MS, ENP, CMCP
– San Bernardino County Sheriff
Co-Presenter:
Christopher Boutros, MS
– San Bernardino County Sheriff's Department
Cybersecurity for Public Safety Communications
CEU: 1
2:30 PM – 3:30 PM
The ECC Director's Role in Crisis Level Incidents
2:30 PM – 3:30 PM
The ECC Director's Role in Crisis Level Incidents
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Karima Holmes, RPL
– DHS/CISA
Co-Presenter:
Melissa A. Alterio, M.S., CPE, RPL
– Cobb County 911
Co-Presenter:
Desiree Arnold
– Atlanta PD
Co-Presenter:
Heather McGaffin
– DC OUC
Leadership Development
CEU: 1
2:30 PM – 3:30 PM
What Kind of Employee Are You? Who Do You Want to Be?
2:30 PM – 3:30 PM
What Kind of Employee Are You? Who Do You Want to Be?
Location: Orange County Convention Center, W206
Main Presenter:
Amy L. Collins, ENP, CTO, Alternate TAC
– Kingsport Emergency Communications District
Frontline Telecommunicator
CEU: 1
2:30 PM – 3:30 PM
What Should I Expect From NG9-1-1 ESInet Services?
2:30 PM – 3:30 PM
What Should I Expect From NG9-1-1 ESInet Services?
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Mark Titus, MS
– AT&T
Co-Presenter:
Jimmy Lichtenstein
– AT&T
NG9-1-1 and Emerging Technologies
CEU: 1
2:30 PM – 3:30 PM
Zero Suicide Kits
2:30 PM – 3:30 PM
Zero Suicide Kits
Location: Orange County Convention Center, W308
Main Presenter:
Dawn Summer Shumway
– Ada County Sheriff's Office
Wellness in the Emergency Communication Center
CEU: 1
Monday, August 5, 2024
2:00 PM – 3:00 PM
100 Ways to Show Employees Appreciation
2:00 PM – 3:00 PM
100 Ways to Show Employees Appreciation
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Stephan M. Bunker, BS Criminal Justice, MEd Adult Education
– Maine Fire Protection Commission
Communications Center Management
CEU: 1
2:00 PM – 3:00 PM
A Skyward Shift: Designing PSAPs for Emotional Resilience
2:00 PM – 3:00 PM
A Skyward Shift: Designing PSAPs for Emotional Resilience
Location: Orange County Convention Center, W308
Main Presenter:
David A. Navarrete, MSc, MBA, EDRA CORE
– Sky Factory, Inc.
Wellness in the Emergency Communication Center
CEU: 1
2:00 PM – 3:00 PM
Building a Community of Belonging in the ECC
2:00 PM – 3:00 PM
Building a Community of Belonging in the ECC
Location: Orange County Convention Center, W206
Main Presenter:
Katy Myers, CPE, ENP MSML
– NORCOM
Frontline Telecommunicator
CEU: 1
2:00 PM – 3:00 PM
How Digital Alerts Are Transforming Emergency Response
2:00 PM – 3:00 PM
How Digital Alerts Are Transforming Emergency Response
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Karin Marquez
– RapidSOS
Co-Presenter:
Dick Bauer
– Honeywell
Co-Presenter:
David Rogers
– Raptor Technologies
Cutting Edge Developments
CEU: 1
2:00 PM – 3:00 PM
Is Your PSAP Ready to Embrace Innovation?
2:00 PM – 3:00 PM
Is Your PSAP Ready to Embrace Innovation?
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Chantal Levert
– Motorola Solutions
Co-Presenter:
Travis Jensen
– ADOA - Arizona Strategic Enterprise Technology (ASET) Office
Co-Presenter:
Kim A. Siepert
– Motorola Solutions
Co-Presenter:
Carlton Ray
– Shelby County 911
NG9-1-1 and Emerging Technologies
CEU: 1
2:00 PM – 3:00 PM
Livestreaming Body-Worn Cameras Improves Safety for All
2:00 PM – 3:00 PM
Livestreaming Body-Worn Cameras Improves Safety for All
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Jennifer Harder
– First Responder Network Authority
Co-Presenter:
James Hilles
– Alliance Police Department
Co-Presenter:
Monika Lee
– Daytona Beach Police Department
Co-Presenter:
Cornelia Sigworth
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
2:00 PM – 3:00 PM
Make a Splash! You Can Make a Difference Beyond Your Center!
2:00 PM – 3:00 PM
Make a Splash! You Can Make a Difference Beyond Your Center!
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Zachary Dykes, RPL
– Missouri State Highway Patrol
Co-Presenter:
Trae R. Maeder, RPL, ENP
– Lee County Port Authority
Leadership Development- Repeat Session
CEU: 1
2:00 PM – 3:00 PM
Network Migration of 800 BDAs
2:00 PM – 3:00 PM
Network Migration of 800 BDAs
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Creighton S. Watley, GROL, NICET IB-PSC Tech III, NICET IB-PSC Design, PMP
– Puget Sound Emergency Radio Network
Co-Presenter:
Sean Douglas
– PSERN
Radio and Wireless Communications Technologies
CEU: 1
2:00 PM – 3:00 PM
Outsourcing Cybersecurity in Public Safety
2:00 PM – 3:00 PM
Outsourcing Cybersecurity in Public Safety
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Jamie Ginn, PhD h. c.
– OTM Cyber
Co-Presenter:
Devin Lukomski
– OTM Cyber
Cybersecurity for Public Safety Communications
CEU: 1
2:00 PM – 3:00 PM
What I Learned About YOUR Center!
2:00 PM – 3:00 PM
What I Learned About YOUR Center!
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Tracy Eldridge, ENP
– On Scene First
Leadership Development
CEU: 1
3:30 PM – 4:30 PM
Bridging the Language Gap in 9-1-1 Call Processing
3:30 PM – 4:30 PM
Bridging the Language Gap in 9-1-1 Call Processing
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Christopher Dew, MS ENP
– Convey911
Cutting Edge Developments
CEU: 1
3:30 PM – 4:30 PM
Build, Join or Both? Best Radio System for My Agency
3:30 PM – 4:30 PM
Build, Join or Both? Best Radio System for My Agency
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Brad Barber
– Federal Engineering, Inc.
Co-Presenter:
Rajit Jhaver, MBA
– Federal Engineering, Inc.
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM – 4:30 PM
Can You Really Change a 30-Year-Old Culture?
3:30 PM – 4:30 PM
Can You Really Change a 30-Year-Old Culture?
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Kimberly A. Miller, Ph.D. and 20+ years in public safety
– Kimberly A. Miller & Associates, LLC
Co-Presenter:
Vivian C. Gonzalez, BA, POST Certified Academy Intermediate Instructor
– San Jose Police Department
Co-Presenter:
Jennifer Hern, CMCP
– San Jose Police Department
Communications Center Management
CEU: 1
3:30 PM – 4:30 PM
Complacency Kills
3:30 PM – 4:30 PM
Complacency Kills
Location: Orange County Convention Center, W206
Main Presenter:
Morrissa L. Ahl-Moyer
– North Carolina Center for Missing Persons
Frontline Telecommunicator
CEU: 1
3:30 PM – 4:30 PM
Hurricane Ian & Idalia: FL-TERT & FL-COMU
3:30 PM – 4:30 PM
Hurricane Ian & Idalia: FL-TERT & FL-COMU
Location: Orange County Convention Center, W209
Main Presenter:
Natalia Duran, CPE
– FL-APCO/NENA Chapter
Co-Presenter:
Lisa Cahill
– Marion County Public Safety
Co-Presenter:
Jason Matthews
– Lake County Sheriff | Florida Communications Unit
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:30 PM – 4:30 PM
Know Thyself and Others: How to Use Emotional Intelligence
3:30 PM – 4:30 PM
Know Thyself and Others: How to Use Emotional Intelligence
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Adam Timm
– The Healthy Dispatcher
Frontline Telecommunicator-Repeat Session
CEU: 1
3:30 PM – 4:30 PM
Leadering Out Loud
3:30 PM – 4:30 PM
Leadering Out Loud
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Deranecque Sims, ENP, CPE, CMCP
– Memphis Police Emergency Communications Bureau
Leadership Development
CEU: 1
3:30 PM – 4:30 PM
Maui Wildfire Response
3:30 PM – 4:30 PM
Maui Wildfire Response
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Doug Harder
– First Responder Network Authority
Co-Presenter:
Eric Peniata
– City of Riverside Fire Department and California Task Force 6
Co-Presenter:
Kelley Adley
– FirstNet, Built w/ AT&T
Co-Presenter:
Frederick Scalera
– FirstNet Program at AT&T
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
3:30 PM – 4:30 PM
Solving Resource Overload: 9-1-1 Cyber Resource Hub
3:30 PM – 4:30 PM
Solving Resource Overload: 9-1-1 Cyber Resource Hub
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Ryan ford
– Cybersecurity and Infrastructure Security Agency (CISA)
Co-Presenter:
Mark Buchholz
– Washington County Consolidated Communications Agency
Co-Presenter:
Greg Holcomb
– Lake County Public Safety Communications
Cybersecurity for Public Safety Communications
CEU: 1
3:30 PM – 4:30 PM
Undoing the Damage of the Compartmentalization Culture
3:30 PM – 4:30 PM
Undoing the Damage of the Compartmentalization Culture
Location: Orange County Convention Center, W308
Main Presenter:
Shannon Polito, ENP RPL
– Help For the Headset
Wellness in the Emergency Communication Center
CEU: 1
3:30 PM – 4:30 PM
Where Is My Jetpack? A 9-1-1 Telecommunicator's Dream
3:30 PM – 4:30 PM
Where Is My Jetpack? A 9-1-1 Telecommunicator's Dream
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Katy Myers, CPE, ENP MSML
– NORCOM
NG9-1-1 and Emerging Technologies
CEU: 1
Tuesday, August 6, 2024
1:30 PM – 2:30 PM
9-1-1 Where’s the Emergency?
1:30 PM – 2:30 PM
9-1-1 Where’s the Emergency?
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Penny Willoughby
– what3words
Co-Presenter:
Nikki McGraw
– Kennesaw Acworth 911
Co-Presenter:
Scott Warner, GISP, FPEM
– Baldwin County 9-1-1
Co-Presenter:
Bradley Myers
– Bradenton Police Department
NG9-1-1 and Emerging Technologies
CEU: 1
1:30 PM – 2:30 PM
Beyond Thank You: Expressing Appreciation at Work
1:30 PM – 2:30 PM
Beyond Thank You: Expressing Appreciation at Work
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Stephen J. Johnson, MA
– Cambridge Emergency Communications
Leadership Development
CEU: 1
1:30 PM – 2:30 PM
Boosting 9-1-1 Staff Performance, Retention and Mental Health
1:30 PM – 2:30 PM
Boosting 9-1-1 Staff Performance, Retention and Mental Health
Location: Orange County Convention Center, W308
Main Presenter:
Patrick Botz
Co-Presenter:
Michele Surdam, ENP
– Prince William County Government Department of Public Safety Communications
Co-Presenter:
Sonny Saxton, EMT-P, ENP
– Charlottesville-UVA-Albemarle County Emergency Communications Center
Co-Presenter:
Kari Morrissey
– Anoka County Emergency Communications Center – 911
Co-Presenter:
Maureen Dieckmann
– Moetivations Inc
Wellness in the Emergency Communication Center
CEU: 1
1:30 PM – 2:30 PM
Can You Really Change a 30-Year-Old Culture?
1:30 PM – 2:30 PM
Can You Really Change a 30-Year-Old Culture?
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Kimberly A. Miller, Ph.D. and 20+ years in public safety
– Kimberly A. Miller & Associates, LLC
Co-Presenter:
Vivian C. Gonzalez, BA, POST Certified Academy Intermediate Instructor
– San Jose Police Department
Co-Presenter:
Jennifer Hern, CMCP
– San Jose Police Department
Communications Center Management- Repeat Session
CEU: 1
1:30 PM – 2:30 PM
Chester County, PA, Manhunt/Escaped Prisoner D. Cavalcante
1:30 PM – 2:30 PM
Chester County, PA, Manhunt/Escaped Prisoner D. Cavalcante
Location: Orange County Convention Center, W209
Main Presenter:
Jason Suydam
– Chester County Sheriff's Office Chester County Department of Emergency Services
Co-Presenter:
Justin McClure
– County of Chester
Co-Presenter:
William C. Meadowcroft, Jr.
– County of Chester
Co-Presenter:
Warren Messerschmidt
– County of Chester
Emergency Preparedness, Response and Situational Awareness
CEU: 1
1:30 PM – 2:30 PM
Director in Distress: Destigmatizing Mental Health for Leaders
1:30 PM – 2:30 PM
Director in Distress: Destigmatizing Mental Health for Leaders
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Renee Thornton
Co-Presenter:
Tanya Dillon
– RCMP
Communications Center Management
CEU: 1
1:30 PM – 2:30 PM
FirstNet in Our Schools
1:30 PM – 2:30 PM
FirstNet in Our Schools
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Gerald Risner
– First Responder Network Authority
Co-Presenter:
Jason Stoddard
– Charles County Public Schools (MD)
Co-Presenter:
Jason Helman
– University of Tennessee
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
1:30 PM – 2:30 PM
I'm in Pursuit!
1:30 PM – 2:30 PM
I'm in Pursuit!
Location: Orange County Convention Center, W206
Main Presenter:
Zachary Dykes, RPL
– Missouri State Highway Patrol
Frontline Telecommunicator
CEU: 1
1:30 PM – 2:30 PM
Implementation of Wellness Practices and Policies
1:30 PM – 2:30 PM
Implementation of Wellness Practices and Policies
Location: Orange County Convention Center. W207 A-B
Main Presenter:
Maggie DeBoard
– Herndon Police Department
Co-Presenter:
Michael Bourke, PhD
– Michael Bourke, Ph.D., PLLC
Cutting Edge Developments
CEU: 1
1:30 PM – 2:30 PM
In the Eye of the Cyber Storm
1:30 PM – 2:30 PM
In the Eye of the Cyber Storm
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Jay Kaine
– Motorola Solutions
Co-Presenter:
Tyler Brodbeck
– Motorola Solutions
Cybersecurity for Public Safety Communications
CEU: 1
1:30 PM – 2:30 PM
What Could Go Wrong? Importance of a Solid Support Contract
1:30 PM – 2:30 PM
What Could Go Wrong? Importance of a Solid Support Contract
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Ramya Doraisamy, MS
– Altairis Technology Partners
Co-Presenter:
Jaime Martinez
– Altairis Technology Partners LLC
Co-Presenter:
Richard Townend
– Altairis Technology Partners LLC
Radio and Wireless Communications Technologies
CEU: 1
3:00 PM – 4:00 PM
Active Shooter: Dispatching in the Line of Fire
3:00 PM – 4:00 PM
Active Shooter: Dispatching in the Line of Fire
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Andrea Fox
– WCCCA
Frontline Telecommunicator-Repeat Session
CEU: 1
3:00 PM – 4:00 PM
Alleviating the Health Challenges of Telecommunicators
3:00 PM – 4:00 PM
Alleviating the Health Challenges of Telecommunicators
Location: Orange County Convention Center, W206
Main Presenter:
Peter Goldstein
– Clearchoice Headsets & Technology
Co-Presenter:
Aaron Gitler
– Starkey Headsets
Co-Presenter:
Nicole Lopez
– Salt Lake Valley Emergency Communications Center
Frontline Telecommunicator
CEU: 1
3:00 PM – 4:00 PM
Federal Collaboration in Support of ECC Technologies
3:00 PM – 4:00 PM
Federal Collaboration in Support of ECC Technologies
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Kim Coleman Madsen
– First Responder Network Authority
Co-Presenter:
Brian Tegtmeyer, ENP
– National Highway Transportation Safety Administration
Co-Presenter:
Renee Gordon, MBA, SHRM-CP, CPE, ENP
– Alexandria Department of Emergency and Customer Communications
Co-Presenter:
Jeremy Hill, Retired Fire Captain, CPE
– NTIA, Office of Public Safety Communications
Co-Presenter:
Karima Holmes, RPL
– DHS/CISA
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
3:00 PM – 4:00 PM
I’m All Wellnessed Out!
3:00 PM – 4:00 PM
I’m All Wellnessed Out!
Location: Orange County Convention Center, W308
Main Presenter:
Maureen Dieckmann
– Moetivations Inc
Wellness in the Emergency Communication Center
CEU: 1
3:00 PM – 4:00 PM
If Disney Ran YourEmergency Communications Center
3:00 PM – 4:00 PM
If Disney Ran YourEmergency Communications Center
Location: Orange County Convention Center, W304 E-H
Main Presenter:
JaCorey Glaude, ENP, RPL, CMCP
Communications Center Management
CEU: 1
3:00 PM – 4:00 PM
Importance of Indoor Mapping Data for Keeping Schools Safe
3:00 PM – 4:00 PM
Importance of Indoor Mapping Data for Keeping Schools Safe
Location: Orange County Convention Center, W209
Main Presenter:
Ed Parkinson
– RapidSOS
Co-Presenter:
Jeff Liebl
– GeoComm
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:00 PM – 4:00 PM
Manage Performance With Feedback: Bring Out the Best
3:00 PM – 4:00 PM
Manage Performance With Feedback: Bring Out the Best
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Adam Timm
– The Healthy Dispatcher
Leadership Development
CEU: 1
3:00 PM – 4:00 PM
Mutual-Aid in Minutes
3:00 PM – 4:00 PM
Mutual-Aid in Minutes
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Brad Steiner
– First Net, Built with AT&T
Radio and Wireless Communications Technologies
CEU: 1
3:00 PM – 4:00 PM
Policy Violations, Compromise, Cyber Attacks, Oh My!
3:00 PM – 4:00 PM
Policy Violations, Compromise, Cyber Attacks, Oh My!
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Mike Hoover
– Parsons IPKeys
Co-Presenter:
Loney Crist
– Parsons IPKeys
Cybersecurity for Public Safety Communications
CEU: 1
3:00 PM – 4:00 PM
Reducing Response Times by Reimagining Technology
3:00 PM – 4:00 PM
Reducing Response Times by Reimagining Technology
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Don Redmond
– BRINC
Cutting Edge Developments
CEU: 1
3:00 PM – 4:00 PM
Sometimes You Need to Go Where Everybody Knows Your Name
3:00 PM – 4:00 PM
Sometimes You Need to Go Where Everybody Knows Your Name
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Brooks Shannon, ENP
– Esri
NG9-1-1 and Emerging Technologies
CEU: 1
Wednesday, August 7, 2024
8:30 AM – 9:30 AM
9-1-1 Comms and Critters With 42-PU
8:30 AM – 9:30 AM
9-1-1 Comms and Critters With 42-PU
Location: Orange County Convention Center, W308
Main Presenter:
Heather Blaney, CTO
– Knox County Central Dispatch
Wellness in the Emergency Communication Center
CEU: 1
8:30 AM – 9:30 AM
Be Who YOU Need(ed)!
8:30 AM – 9:30 AM
Be Who YOU Need(ed)!
Location: Orange County Convention Center, W206
Main Presenter:
Kris Inman, MA, RYT-200
– The Healthy Dispatcher
Frontline Telecommunicator
CEU: 1
8:30 AM – 9:30 AM
Building Effective Emergency Response for Live Events
8:30 AM – 9:30 AM
Building Effective Emergency Response for Live Events
Location: Orange County Convention Center, W209
Main Presenter:
Dami Bullock
– RapidDeploy
Co-Presenter:
Jerel Frazier, RPL
– Arizona Dept. of Administration
Emergency Preparedness, Response and Situational Awareness
CEU: 1
8:30 AM – 9:30 AM
Engaging the Overnight Shift: Strategies for Success
8:30 AM – 9:30 AM
Engaging the Overnight Shift: Strategies for Success
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Sondra Wesley, BS- Criminal Justice, Certified Law Enforcement Instructor
– Prepared
Communications Center Management
CEU: 1
8:30 AM – 9:30 AM
Ethical Leadership in an Unethical World
8:30 AM – 9:30 AM
Ethical Leadership in an Unethical World
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Jonathan Goldman, CPE, RPL
– Lakes Region Mutual Fire Aid
Leadership Development
CEU: 1
8:30 AM – 9:30 AM
Find Cyber Threats Using Artificial Intelligence
8:30 AM – 9:30 AM
Find Cyber Threats Using Artificial Intelligence
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Pranshu Bajpai, PhD
– Motorola Solutions
Cybersecurity for Public Safety Communications
CEU: 1
8:30 AM – 9:30 AM
Lessons Learned From Coverage Testing
8:30 AM – 9:30 AM
Lessons Learned From Coverage Testing
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Cheryl Giggetts, MBA
– CTA Consultants, LLC
Co-Presenter:
Curtis Johnson
– CTA Consultants
Radio and Wireless Communications Technologies
CEU: 1
8:30 AM – 9:30 AM
Real-Time AI Assisted Radio Transcription Technology
8:30 AM – 9:30 AM
Real-Time AI Assisted Radio Transcription Technology
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Milan R. Mueller, MA in Geography
– Smart Response Technologies
Cutting Edge Developments
CEU: 1
8:30 AM – 9:30 AM
Reducing Response Times by Reimagining Technology
8:30 AM – 9:30 AM
Reducing Response Times by Reimagining Technology
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Don Redmond
– BRINC
Cutting Edge Developments- Repeat Session
CEU: 1
8:30 AM – 9:30 AM
ROG the Dog: Providing Calm and Care in the Middle of Chaos
8:30 AM – 9:30 AM
ROG the Dog: Providing Calm and Care in the Middle of Chaos
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Kelley Adley
– FirstNet, Built w/ AT&T
Co-Presenter:
Ryan Fields Spack
– FirstNet Program at AT&T
Co-Presenter:
Shawn Gaither
– Nelson County E-911 Center
Co-Presenter:
Jesse Baker
– Global Medical Response (GMR)
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
8:30 AM – 9:30 AM
The Expanded Emergency Response Ecosystem in NG9-1-1
8:30 AM – 9:30 AM
The Expanded Emergency Response Ecosystem in NG9-1-1
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Michael Dame, MPA
– NTIA
Co-Presenter:
Jeremy Hill, Retired Fire Captain, CPE
– NTIA, Office of Public Safety Communications
Co-Presenter:
Lee Ann Magoski
Co-Presenter:
Karl Fasold
NG9-1-1 and Emerging Technologies
CEU: 1
10:00 AM – 11:00 AM
AI/ML in NG911: Value Propositions for Telecommunicators
10:00 AM – 11:00 AM
AI/ML in NG911: Value Propositions for Telecommunicators
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Norman Speicher
– DHS S&T
Co-Presenter:
Sridhar Kowdley
– Department of Homeland Security, Science & Technology Directorate
Co-Presenter:
Max Romanik
– Corner Alliance
NG9-1-1 and Emerging Technologies
CEU: 1
10:00 AM – 11:00 AM
Artificial Intelligence for Training
10:00 AM – 11:00 AM
Artificial Intelligence for Training
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Charles M. Vitale, RPL, ENP, CPE
– Emergency Communications Department
Communications Center Management
CEU: 1
10:00 AM – 11:00 AM
Culture, the Movie
10:00 AM – 11:00 AM
Culture, the Movie
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Patrice Coleman, MBA, CPE, ENP, RPL, CMCP
– Metropolitan Nashville Department of Emergency Communications
Leadership Development
CEU: 1
10:00 AM – 11:00 AM
Enhance Response and Collaboration with Alert Technology
10:00 AM – 11:00 AM
Enhance Response and Collaboration with Alert Technology
Location: Orange County Convention Center, W209
Main Presenter:
Darin Dillard
– Caliber Public Safety
Co-Presenter:
Todd Thompson
– Caliber Public Safety
Co-Presenter:
Isaac Sprague
– Caliber Public Safety
Emergency Preparedness, Response and Situational Awareness
CEU: 1
10:00 AM – 11:00 AM
FCC Update
10:00 AM – 11:00 AM
FCC Update
Location: Orange County Convention Center, W207 A-B
Cutting Edge Developments
CEU: 1
10:00 AM – 11:00 AM
Imagine Listening
10:00 AM – 11:00 AM
Imagine Listening
Location: Orange County Convention Center, W308
Main Presenter:
Ricardo Martinez, II
– Within the Trenches Media
Wellness in the Emergency Communication Center
CEU: 1
10:00 AM – 11:00 AM
In Your Own Backyard: Human Trafficking Awareness
10:00 AM – 11:00 AM
In Your Own Backyard: Human Trafficking Awareness
Location: Orange County Convention Center, W206
Main Presenter:
Crystal N. Lawrence, CPE, RPL, ENP
– Association of Public-Safety Communications Officials (APCO) International, Inc.
Frontline Telecommunicator
CEU: 1
10:00 AM – 11:00 AM
Is Your ECC Prepared for Cyber’s Worst?
10:00 AM – 11:00 AM
Is Your ECC Prepared for Cyber’s Worst?
Location: Orange County Convention Center, W208 B-C
Main Presenter:
John Casler
– L3Harris Technologies
Co-Presenter:
Sean Scott
– SecuLore an Exacom company
Cybersecurity for Public Safety Communications
CEU: 1
10:00 AM – 11:00 AM
LMR/LTE Interoperability Successes and Best Practices
10:00 AM – 11:00 AM
LMR/LTE Interoperability Successes and Best Practices
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Chris Kindelspire
– First Responder Network Authority
Co-Presenter:
Andrea Baughn
– Integrated Public Safety Commission, Indiana
Co-Presenter:
Heidi Taylor
– City of Dallas Georgia Police Department
Co-Presenter:
Harley Watts
– Vanderbilt Emergency Communications (VECOM)
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
10:00 AM – 11:00 AM
The Importance of P25 Coverage and Network Design
10:00 AM – 11:00 AM
The Importance of P25 Coverage and Network Design
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Justin Carnagey
– Texas County (Oklahoma) 9-1-1 Trust Authority
Co-Presenter:
Robert Stolz, ENP
– Stolz Telecom Companies
Radio and Wireless Communications Technologies
CEU: 1
10:00 AM – 11:00 AM
Zero Suicide Kits
10:00 AM – 11:00 AM
Zero Suicide Kits
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Dawn Summer Shumway
– Ada County Sheriff's Office
Wellness in the Emergency Communication Center- Repeat Session
CEU: 1
2:00 PM – 3:00 PM
April 10, 2023 - A Day That Changed Louisville
2:00 PM – 3:00 PM
April 10, 2023 - A Day That Changed Louisville
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Jody Meiman
– Louisville Metro Emergency Services / MetroSafe 911
Co-Presenter:
Emily David
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Dana Frost
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Pat McNeill
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Jenny Sabie
– Louisville Metro Emergency Services/MetroSafe 911
Emergency Preparedness, Response and Situational Awareness- Repeat Session
CEU: 1
2:00 PM – 3:00 PM
Building Your Agency’s Public Education Program
2:00 PM – 3:00 PM
Building Your Agency’s Public Education Program
Location: Orange County Convention Center, W206
Main Presenter:
Ryan J. Dedmon, MA
– 911 Training Institute
Co-Presenter:
Cassie Sexton
– Mindbase
Frontline Telecommunicator
CEU: 1
2:00 PM – 3:00 PM
Elevating Public Safety Through Cybersecurity Education
2:00 PM – 3:00 PM
Elevating Public Safety Through Cybersecurity Education
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Megan Bixler, RPL
– APCO International
Cybersecurity for Public Safety Communications
CEU: 1
2:00 PM – 3:00 PM
Emotional Labor: Service with a Smile
2:00 PM – 3:00 PM
Emotional Labor: Service with a Smile
Location: Orange County Convention Center, W308
Main Presenter:
Emily Zavala, BA
– Gold Line Positive Solutions
Wellness in the Emergency Communication Center
CEU: 1
2:00 PM – 3:00 PM
First Responder Smart Tracking Challenge Lessons Learned
2:00 PM – 3:00 PM
First Responder Smart Tracking Challenge Lessons Learned
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Randy Kerr
– First Responder Network Authority
Co-Presenter:
Alex Gorsuch
– Ascent Integrated Tech
Co-Presenter:
Sonny Kirkley
– Indiana University Crisis Technologies Innovation Lab
Co-Presenter:
Dale Rolfson
– Indianapolis Fire Department
Co-Presenter:
Jarod Koon
– Ellettsville Police Department
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
2:00 PM – 3:00 PM
How to Prepare for the “Oh No!”
2:00 PM – 3:00 PM
How to Prepare for the “Oh No!”
Location: Orange County Convention Center, W209
Main Presenter:
Sebrina Jackson, ENP, RPL, CMCP
– Metro Nashville Dept of Emergency Communications
Co-Presenter:
Kathy Hogan, RPL
– Metro Nashville Dept of Emergency Communications
Emergency Preparedness, Response and Situational Awareness
CEU: 1
2:00 PM – 3:00 PM
Medical Liability: Food for Thought!
2:00 PM – 3:00 PM
Medical Liability: Food for Thought!
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Dorothy Cave
– APCO Institute
Communications Center Management
CEU: 1
2:00 PM – 3:00 PM
NG9-1-1: The Change Management & Training Challenge
2:00 PM – 3:00 PM
NG9-1-1: The Change Management & Training Challenge
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Steve Raucher
– RapidDeploy
Co-Presenter:
Jacob Saur, ENP
– Arlington County Virginia
NG9-1-1 and Emerging Technologies
CEU: 1
2:00 PM – 3:00 PM
P25 for the Future: New Standards, Interop & Security
2:00 PM – 3:00 PM
P25 for the Future: New Standards, Interop & Security
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Stephen A. Nichols
– PROJECT 25 TECHNOLOGY INTEREST GROUP
Co-Presenter:
Andy Davis
– Motorola Solutions TIA TR-8
Co-Presenter:
James Downes
– DHS CISA
Co-Presenter:
Jeremy Elder
– L3Harris
Co-Presenter:
Scott Wright
– State of Connecticut Department of Emergency Service and Public Protection
Radio and Wireless Communications Technologies
CEU: 1
2:00 PM – 3:00 PM
The AI-Augmented ECC
2:00 PM – 3:00 PM
The AI-Augmented ECC
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Chad Brothers, ENP, PMP, CMCP
– Comtech Telecommunications Corp.
Cutting Edge Developments
CEU: 1
2:00 PM – 3:00 PM
The Best Investment Is in Yourself
2:00 PM – 3:00 PM
The Best Investment Is in Yourself
Location: Orange County Convention Center, W304 A-D
Co-Presenter:
Gina Edmunds
– APCO Institute
Main Presenter:
Timothy Scanlon
– APCO International, Inc.
Co-Presenter:
Steve Edwards
Leadership Development
CEU: 1
3:30 PM – 4:30 PM
Adopting the FEMA IPAWS Platform for Our Mobile Nation
3:30 PM – 4:30 PM
Adopting the FEMA IPAWS Platform for Our Mobile Nation
Location: Orange County Convention Center, W209
Main Presenter:
Norman Speicher
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:30 PM – 4:30 PM
Bee GOLDEN
3:30 PM – 4:30 PM
Bee GOLDEN
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Rebecca A. Conners
– Charlottesville UVA Albemarle Emergency Communications Center
Co-Presenter:
Celeste Baldino, RPL
– Charlottesville UVA Albemarle Emergency Communications Center
Co-Presenter:
Jae L. Lohr, RPL,CMCP
– Charlottesville-UVA-Albemarle Emergency Communications Center
Communications Center Management
CEU: 1
3:30 PM – 4:30 PM
Can You Be An Imposter and a Leader?
3:30 PM – 4:30 PM
Can You Be An Imposter and a Leader?
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Kimberly A. Miller, Ph.D. and 20+ years in public safety
– Kimberly A. Miller & Associates, LLC
Leadership Development
CEU: 1
3:30 PM – 4:30 PM
Case Study: Interoperability Into Statewide P25 Networks
3:30 PM – 4:30 PM
Case Study: Interoperability Into Statewide P25 Networks
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Jeff Hunt
– Omnitronics
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM – 4:30 PM
Extended Reality in the ECC
3:30 PM – 4:30 PM
Extended Reality in the ECC
Location: Orange County Convention Center, W204 A-B
Main Presenter:
D. Jeremy DeMar, M.A., CPE, ENP
– Intrado
NG9-1-1 and Emerging Technologies
CEU: 1
3:30 PM – 4:30 PM
FirstNet in Defense and National Security
3:30 PM – 4:30 PM
FirstNet in Defense and National Security
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Calvin Prouty
– First Responder Network Authority
Co-Presenter:
Duane Eastmond
– US ARMY Sunny Point, NC
Co-Presenter:
Mark Santaw
– USAID
Co-Presenter:
Benjamin Collins
– Fort Stewart / Hunter Army Airfield (HAAF) Emergency Communications Center (ECC)
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
3:30 PM – 4:30 PM
Imagine Listening
3:30 PM – 4:30 PM
Imagine Listening
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Ricardo Martinez, II
– Within the Trenches Media
Wellness in the Emergency Communication Center- Repeat Session
CEU: 1
3:30 PM – 4:30 PM
Lessons Learned: When You Can't Save Them All
3:30 PM – 4:30 PM
Lessons Learned: When You Can't Save Them All
Location: Orange County Convention Center, W206
Main Presenter:
Shannon White
– Chesterfield Emergency Communications
Frontline Telecommunicator
CEU: 1
3:30 PM – 4:30 PM
Staying Afloat in 9-1-1
3:30 PM – 4:30 PM
Staying Afloat in 9-1-1
Location: Orange County Convention Center, W308
Main Presenter:
Halcyon Frank, ENP, APTD
– Halcyon Consulting Services, LLC
Co-Presenter:
Matt Harwell, MS, MA, ENP, CMCP
– Lincoln County Emergency Communications Center (NE)
Wellness in the Emergency Communication Center
CEU: 1
3:30 PM – 4:30 PM
The Ground Truth: Perspectives From ECC Leaders
3:30 PM – 4:30 PM
The Ground Truth: Perspectives From ECC Leaders
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Jeffrey Cohen
– APCO International
Co-Presenter:
Jennifer Miles
Co-Presenter:
Nick DiCicco
Co-Presenter:
Aimee Chase
– Sioux Falls Fire Rescue
Co-Presenter:
Lee Ann Magoski
Cutting Edge Developments
CEU: 1