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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
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Repeat Session
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Evaluation ViewAttendees 41

Leadership Development

The ECC Director's Role in Crisis Level Incidents

Sunday, August 4, 2024
2:30 PM – 3:30 PM  
Location: Orange County Convention Center, W304 A-D
CEU: 1
Leadership Development
Join our powerful panel discussion as seasoned 9-1-1 directors share indispensable leadership tips for crisis management. Explore real-world scenarios, learning from their experiences in navigating high-pressure situations. Gain invaluable insights into decision-making, communication strategies and team coordination crucial for effective emergency response. This discussion aims to equip current and aspiring 9-1-1 directors with practical wisdom, fostering resilient leadership in times of crisis. Don’t miss this opportunity to elevate your skills of leading through high-profile incidents and fostering community safety through expert perspectives on crisis leadership in emergency services.

Learning Objectives:

  • Mastering Decision-Making in Crisis: Understand the intricacies of decision-making during high-stakes scenarios such as active shooter incidents and civil protests. Learn from the experiences of 911 directors to enhance your ability to make swift and effective decisions under pressure
  • Effective Communication Strategies: Explore the critical role of communication in crisis response. Gain insights into proven strategies employed by experienced leaders to ensure clear, timely, and accurate information dissemination, fostering coordination among emergency response teams and agencies.
  • Team Cohesion Amidst Chaos: Delve into the dynamics of maintaining team cohesion during crises. Learn practical tips from seasoned 911 directors on leadership approaches that strengthen team bonds, instilling resilience and adaptability among emergency services personnel in the face of challenging situations.