Early leadership development in the emergency communications center is imperative to a successful center. Awaiting promotion to teach is setting the center and the employees up for failure. It is never too soon to develop leaders in the communications center. In this session, we'll discuss how to develop employees early on and set goals to achieve successful employees who want to stay. "Train and develop your employees well enough so they can leave. Treat them well enough and offer them enough opportunity so they want to stay".
Learning Objectives:
Comprehend the importance of early leadership development in an emergency communications center and identify the detrimental consequences of delaying such initiatives on the center's success and employee effectiveness.
Analyze various strategies and methods aimed at fostering early leadership development and setting clear goals to cultivate a workforce of successful employees who are motivated to remain within the organization.
Evaluate the significance of employee training, satisfaction, and opportunity provision in creating an environment that encourages retention, applying the principle "Train and develop your employees well enough so they can leave. Treat them well enough and offer them enough opportunity so they want to stay" to ensure employee commitment and organizational success.
.jpg "Samantha Johnson, FL APCO Board Member photo")