Booth: 1713
Serve people where they are— the way they want to be served
Your relationship with your community begins with your customers. Build trust while optimizing your agency's operations an automated customer service solution for public safety. The application builds upon best practices in the private sector and development was driven by years of on-the-ground experience in law enforcement.
SPIDR Tech is designed to reduce administrative call volumes after a request for service is made, as well as lower resource demand on emergency call operators, dispatchers, detectives, patrol officers and other staff. Update 9-1-1 callers, reporting parties and victims automatically with customizable text messages and emails triggered by your RMS and CAD data. Send text-based surveys after an interaction with your agency to gather feedback and gain insights.
SPIDR Tech fits around your communications and investigation workflows. Enhancing your community engagement helps your agency improve public perception and build goodwill.
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