Booth: 1713
We believe in people using technology to improve service. By offering a one-of-a-kind AI pre-dispatch triage system for non-emergency lines, Versaterm makes it possible for community members to quickly and easily get the help and service they need with minimal wait times. Automatically transferring callers to these resources allows agencies to focus on higher-priority services and incidents. The solution also can detect emergencies during a conversation and transfer to 9-1-1. The Versaterm CallTriage solution is simple to implement and works with your current solutions because it is cloud-based.
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