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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Repeat Session
Repeat Session
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Gigi Smith

Project Manager
Mission Critical Partners
Port Matilda, Pennsylvania

Gigi is a public safety professional with broad expertise in emergency communications, project management and PSAP operations including leadership, training, quality assurance (QA), health and wellness and alternative response. As a former POST-certified instructor and operations manager, she led professional telecommunicators and managed emergency fire, police, and medical dispatch programs. Gigi’s experience and expertise includes being a call-taker, dispatcher, trainer, supervisor, and executive leader. Along with her frontline telecommunicator experience, Gigi has served in various roles of her local APCO chapter as well as APCO International to include President.

Disclosure information not submitted.

Presentation(s):