The Healthy Dispatcher
Los Angeles, California
Adam Timm began his 21-year career in 9-1-1 dispatcher for Los Angeles Police Department Communications Division, where he spent over a decade under the headset. After leaving the LAPD, Adam started his training and consulting company, The Healthy Dispatcher, to bring tools for culture change, leadership, communication and resilience to this challenging profession. Adam learned instructional design through the California POST Instructor Development Institute, and has designed and presented POST-certified training classes since 2012. Participants in Adam's sessions praise his energetic and interactive presentation style, calling his sessions "an awesome learning experience," "captivating, thought-provoking,” and "incredibly engaging.” He is a board-certified stress management consultant and the author of three books, including the popular, "Dispatcher Stress: 50 Lessons on Beating the Burnout.” His most recent book, “People Driven Leadership: How the Best 9-1-1 Centers Inspire Positive Change," features case study interviews with exemplary communications centers across the U.S., and offers readers tools and perspectives so they, too, can establish their centers as exemplary.
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Know Thyself and Others: How to Use Emotional Intelligence
Sunday, August 4, 2024
9:00 AM – 10:00 AM
Know Thyself and Others: How to Use Emotional Intelligence
Monday, August 5, 2024
3:30 PM – 4:30 PM
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Tuesday, August 6, 2024
3:00 PM – 4:00 PM