Session will address using technology in operational planning for major planned and unplanned events. Topics will center around technological advancements and their applications to enhance emergency preparedness enhanced workflows. This includes the use of mission critical communications, location based information, the integration of real-time data, and the utilization of mobile applications for streamlined immediate awareness. This session will also focus on how technology can enhance response efforts by enabling faster and more accurate incident management to improve response coordination, resource allocation, and route optimization; ultimately enabling our public safety agencies to better protect and serve their communities.