In the world of dispatching, mental health and well-being often play second fiddle. But hold onto your hats, because our journey with emotional support animal (ESA) dispatchers has been a rollercoaster of surprises, boosting mental health, staff happiness, community vibes and knowledge. We're breaking all the rules here - any furry friend can be an ESA dispatcher, as long as sneeze alerts are on! Yes, even skunks, reptiles or pigs can step up to the plate. Get ready for a wild ride as we explore unique ESA options beyond the usual cats and dogs. Join Heather and Nugget, the ESA dispatcher extraordinaire from Knox County, Indiana, as they unravel the legal distinctions between ESAs and service animals, give the lowdown on setting up a pet-friendly policy at your center, weigh the pros and cons, and dive into the potential legal waters. Let's dive into this animal-filled adventure!
Learning Objectives:
Create an animal policy for your center.
Utilize your centers ESA for community involvement and attract potential new employees
Understand the pros and cons of an ESA dispatcher at your center
