Cumulative PTSI significantly impacts emergency dispatchers, affecting their physical, mental and emotional well-being in the long and short term. This can lead to reduced life satisfaction, low morale and decreased work motivation, causing staffing retention issues. Students will learn to identify and mitigate cumulative PTSI's negative effects, in order to make informed choices to reduce their occurrence and impact.
Learning Objectives:
Students will learn to identify the foundation that stress and hypervigilance cycles have on stress and trauma injuries
Students will be able to identify the signs and symptoms of Cumulative PTSI in their and their coworkers lives
Students will be able to not only learn steps to take to mitigate the effects, but create paths of wellness for themselves as well.