DIRECTOR EATON COUNTY CENTRAL DISPATCH Charlotte, Michigan
The presenters will discuss how to hire and develop quality employees and create a desirable work environment to encourage lifelong careers.
Learning Objectives:
Hire Good Candidates:
- Where to look for good candidates.
- Describe the steps of a successful hiring process from the application process to the final oral board interview.
Create and maintain a good training program for both new hires and veteran employees:
- Describe the different phases of training
- Describe the importance of documentation during training.
- Describe the importance of maintaining resources and technology to assist with job duties.
- Describe the importance and means of continued education.
Create a desirable work environment and encourage lifelong careers.
- How to create a flexible schedule.
- Describer opportunities to get out of the Comm Center and make a difference in the community.
- Create a desirable home / work like balance.
- Create pride and high morale in the Comm Center.
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