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Emergency Preparedness, Response & Situational Awareness

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NG9-1-1 and Emerging Technologies

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Repeat Session

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Evaluation ViewAttendees 36

Emergency Preparedness, Response and Situational Awareness- Repeat Session

April 10, 2023 - A Day That Changed Louisville

Wednesday, August 7, 2024

2:00 PM – 3:00 PM

Location: Orange County Convention Center, W205 A-B

CEU: 1

Main Presenter(s)

Jody Meiman

Executive Director
Louisville Metro Emergency Services / MetroSafe 911
Louisville, Kentucky

Co-Presenter(s)

ED

Emily David

Dispatcher
Louisville Metro Emergency Services/MetroSafe 911
DF

Dana Frost

911 Call Taker
Louisville Metro Emergency Services/MetroSafe 911
PM

Pat McNeill

Dispatcher
Louisville Metro Emergency Services/MetroSafe 911
JS

Jenny Sabie

Dispatcher
Louisville Metro Emergency Services/MetroSafe 911
Louisville, Kentucky

On April 10, 2023, the City of Louisville experienced the horrible reality of what so many have faced before, an active shooter incident. Hear how MetroSafe 911 call takers and dispatchers came together to face the challenges that go along with these types of calls, including police officers shot on the initial response. With Louisville being a consolidated 9-1-1 center, you will hear the calls and radio traffic and get the perspectives of the panelists who were in the center that day, who answered the calls and dispatched police, fire and EMS. A total of five people were killed and eight injured.

Learning Objectives:

At the end of this session, participants will see the value in the development of a good training program on this type of incident and the participation and continuous involvement in live training scenarios that responders conduct.
Participants will hear the actual 911 calls and radio traffic and see the importance of maintaining composure on the phones and radio to allow for the civilians to remain calm and responders to do their job accordingly.
At the end of this session, participants will hear the value of development of an internal PEER Support Team and how that team needs to be readily available to go to work during an incident of this magnitude.