Southwest Regional Communications Center
DeSoto, Texas
Tamara Bell is Managing Director of the Southwest Regional Communications Center (SWRCC) which provides Emergency 9-1-1 services to DeSoto and the neighboring cities of Duncanville and Cedar Hill.
Managing Director Bell began her emergency communications career in 1999 as a 9-1-1 call taker/dispatcher. She received her Bachelor of Art’s Degree in Communications from Augusta State University in Augusta, Georgia. Tamara served in multiple roles in 911 including public information officer, dispatch review committee-chair and training. Managing Director Bell expanded her skill set by earning Communications Manager Certification from the National Emergency Number Association (NENA). And in 2019 Bell bolstered her communications expertise by adding Registered Public-Safety Leader (RPL) credentials from the Association of Public-Safety Communications Officials (APCO). She also earned the Certified Public-Safety Executive (CPE) certification through APCO in 2022. She is excited about the innovation of new technologies created for public-safety use and how the technology helps meet the needs of the community. Director Bell currently serves on the state of Texas APCO Board as President-Elect. She is excited about the innovation of new technologies created for public-safety use and how the technology helps meet the needs of the community.
Disclosure information not submitted.
Dispatch to Director: Lessons Learned and a Story of Growth
Monday, August 5, 2024
11:45 AM – 12:45 PM