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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
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Repeat Session
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Patrice Coleman, MBA, CPE, ENP, RPL, CMCP

Assistant Director of Support Services
Metropolitan Nashville Department of Emergency Communications
Nashville, Tennessee

Patrice Coleman has dedicated her career in public-safety communications to Nashville’s Department of Emergency Communications and serves as an Assistant Director. She holds a Bachelor of Science in Business and an MBA, along with the designations of CPE, RPL, ENP, and CMCP. Patrice serves on APCO's Editorial Committee and is the 2024 -2025 president of the Tennessee APCO Board. She co-facilitates Metro Nashville's conscious inclusion course for the city's personnel and is a Crisis Intervention Team trainer for public-safety telecommunicators. Moving through life with a greater purpose in mind, Patrice volunteers with the American Foundation for Suicide Prevention (AFSP) and serves on the Tennessee Board of Directors as Board Secretary and Co-Chair of the Education Committee.

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