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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Repeat Session
Repeat Session
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Halcyon Frank, ENP, APTD

Founder/Consultant
Halcyon Consulting Services, LLC
Venice, Florida

Halcyon Frank, ENP is the Director of Training and Development for the Denise Amber Lee Foundation. She stumbled into emergency communications over 8 years ago and fell in love. Since that time, she has found her niche in dispatch training and has spent much of her career developing training inside and outside of the center. She teaches online and in person for the Foundation while still working the console from time to time in eastern Nebraska. Halcyon holds the Emergency Number Professional Certification from the National Emergency Number Association and a degree in Training and Development. If you love to talk training and emergency communications or the Golden Girls, she’s your gal.

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