Police Communications Manager
San Jose Police Department
San Jose , California
Jennifer Hern has been a cornerstone of San Jose Police Communications for the last 27 years. Rising through the ranks to the position of Police Communications Manager. Jennifer has exemplified dedication and expertise in every role undertaken. She has a bachelor’s degree in criminal justice and is a POST Certified Instructor. With extensive experience as a Communications Training Officer, adeptness in tactical training with the Dispatch Response Team, and advance training in Crisis Negotiations with the FBI, she has honed skills crucial for crisis intervention and negotiation. As a manager, Jennifer uses those skills to enhance the center's efficiency and well-being by introducing wellness programs, integrating new technologies, and encouraging a creative and positive organizational culture that celebrates thinking outside the box. Through her vision and the leadership and tenacity of her staff the Communications Division is thriving, helping to ensure the safety and security of the community it serves.
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Can You Really Change a 30-Year-Old Culture?
Monday, August 5, 2024
3:30 PM – 4:30 PM
Can You Really Change a 30-Year-Old Culture?
Tuesday, August 6, 2024
1:30 PM – 2:30 PM