Location: Orange County Convention Center, West A/B Lobby, Level 1
Sponsored By
Touring an emergency communications center (ECC) is a great way to view first-hand how other communication centers operate on a day-to-day basis. Sign-up is on a first-come first-serve basis and will be available on the day of the tour at the Information Booth in the Orange County Convention Center. Space for each tour is limited to the first 50 registrants.
All tours depart from/return to the Orange County Convention Center, West Building, West A/B Lobby, Level 1.
Information to know before signing up:
You may only sign up yourself and not others for the tour. A photo ID is required to sign up.
Description: The Florida Highway Patrol operates Seven Regional Communications Centers located in Tallahassee, Jacksonville, Sanford, Lake Worth, Miami, Ft. Myers, and Tampa. The Sanford Regional Communications Center (SRCC) provides professional dispatch services for nine State of Florida law enforcement agencies in the Central Florida area: Brevard, Lake, Orange, Osceola, Seminole and Volusia counties. The Sanford Regional Communications Center is co-located with Florida Fish and Wildlife Conservation Commission Law Enforcement Division (FWCC) and the Florida Department of Transportation (FDOT). The FDOT monitors cameras installed on the Interstates and other limited access roadways throughout central Florida. One of the advantages FHP dispatchers have by sharing a communications center with the FDOT, is that it allows the dispatcher to have a bird’s eye view of incidents, allowing for a more efficient field response. They can relay critical information to the troopers, officers, and fire department personnel. SLEDs handle all radio traffic, answer incoming calls from the motoring public, and process FCIC/NCIC requests. The SRCC answers *FHP (*347) phone calls and 911 transfers from local PSAPs.
