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Communications Center Management
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Repeat Session
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Wednesday, August 7, 2024
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
Location: Rosen Centre, Signature 2
7:30 AM – 11:30 AM
Institute Adjunct Instructor Appreciation Breakfast (Invitation Only)
7:30 AM – 11:30 AM
Institute Adjunct Instructor Appreciation Breakfast (Invitation Only)
Location: Rosen Centre, Salon 15-16
Sponsored By
8:00 AM – 9:00 AM
Nevada Chapter Meeting
8:00 AM – 9:00 AM
Nevada Chapter Meeting
Location: Orange County Convention Center, W307 C-D
8:00 AM – 9:30 AM
Registration & Member Voting
8:00 AM – 9:30 AM
Registration
Location: Orange County Convention Center, West A/B Lobby, Level 1
Sponsored By
8:00 AM – 5:00 PM
AFC Lab (Local Advisors Only)
8:00 AM – 5:00 PM
AFC Lab (Local Advisors Only)
Location: Orange County Convention Center, W312 B-C
Sponsored By
8:00 AM – 5:00 PM
Quiet Room
8:00 AM – 5:00 PM
Quiet Room
Location: Orange County Convention Center, W306 A
Sponsored By
8:15 AM – 8:45 AM
Think Tank: Prioritizing Employee Retention During a Staffing Crisis
8:15 AM – 8:45 AM
Think Tank: Prioritizing Employee Retention During a Staffing Crisis
Location: Orange County Convention Center, West C Lobby, Level 2
Main Presenter:
Crystal N. Lawrence, CPE, RPL, ENP
– Association of Public-Safety Communications Officials (APCO) International, Inc.
Think Tank
8:30 AM – 9:30 AM
9-1-1 Comms and Critters With 42-PU
8:30 AM – 9:30 AM
9-1-1 Comms and Critters With 42-PU
Location: Orange County Convention Center, W308
Main Presenter:
Heather Blaney, CTO
– Knox County Central Dispatch
Wellness in the Emergency Communication Center
CEU: 1
8:30 AM – 9:30 AM
Be Who YOU Need(ed)!
8:30 AM – 9:30 AM
Be Who YOU Need(ed)!
Location: Orange County Convention Center, W206
Main Presenter:
Kris Inman, MA, RYT-200
– The Healthy Dispatcher
Frontline Telecommunicator
CEU: 1
8:30 AM – 9:30 AM
Building Effective Emergency Response for Live Events
8:30 AM – 9:30 AM
Building Effective Emergency Response for Live Events
Location: Orange County Convention Center, W209
Main Presenter:
Dami Bullock
– RapidDeploy
Co-Presenter:
Jerel Frazier, RPL
– Arizona Dept. of Administration
Emergency Preparedness, Response and Situational Awareness
CEU: 1
8:30 AM – 9:30 AM
Engaging the Overnight Shift: Strategies for Success
8:30 AM – 9:30 AM
Engaging the Overnight Shift: Strategies for Success
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Sondra Wesley, BS- Criminal Justice, Certified Law Enforcement Instructor
– Prepared
Communications Center Management
CEU: 1
8:30 AM – 9:30 AM
Ethical Leadership in an Unethical World
8:30 AM – 9:30 AM
Ethical Leadership in an Unethical World
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Jonathan Goldman, CPE, RPL
– Lakes Region Mutual Fire Aid
Leadership Development
CEU: 1
8:30 AM – 9:30 AM
Find Cyber Threats Using Artificial Intelligence
8:30 AM – 9:30 AM
Find Cyber Threats Using Artificial Intelligence
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Pranshu Bajpai, PhD
– Motorola Solutions
Cybersecurity for Public Safety Communications
CEU: 1
8:30 AM – 9:30 AM
Lessons Learned From Coverage Testing
8:30 AM – 9:30 AM
Lessons Learned From Coverage Testing
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Cheryl Giggetts, MBA
– CTA Consultants, LLC
Co-Presenter:
Curtis Johnson
– CTA Consultants
Radio and Wireless Communications Technologies
CEU: 1
8:30 AM – 9:30 AM
Project 25 CAP Quarterly Open Meeting
8:30 AM – 9:30 AM
Project 25 CAP Quarterly Open Meeting
Location: Orange County Convention Center, W306 B
8:30 AM – 9:30 AM
Real-Time AI Assisted Radio Transcription Technology
8:30 AM – 9:30 AM
Real-Time AI Assisted Radio Transcription Technology
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Milan R. Mueller, MA in Geography
– Smart Response Technologies
Cutting Edge Developments
CEU: 1
8:30 AM – 9:30 AM
Reducing Response Times by Reimagining Technology
8:30 AM – 9:30 AM
Reducing Response Times by Reimagining Technology
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Don Redmond
– BRINC
Cutting Edge Developments- Repeat Session
CEU: 1
8:30 AM – 9:30 AM
ROG the Dog: Providing Calm and Care in the Middle of Chaos
8:30 AM – 9:30 AM
ROG the Dog: Providing Calm and Care in the Middle of Chaos
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Kelley Adley
– FirstNet, Built w/ AT&T
Co-Presenter:
Ryan Fields Spack
– FirstNet Program at AT&T
Co-Presenter:
Shawn Gaither
– Nelson County E-911 Center
Co-Presenter:
Jesse Baker
– Global Medical Response (GMR)
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
8:30 AM – 9:30 AM
The Expanded Emergency Response Ecosystem in NG9-1-1
8:30 AM – 9:30 AM
The Expanded Emergency Response Ecosystem in NG9-1-1
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Michael Dame, MPA
– NTIA
Co-Presenter:
Jeremy Hill, Retired Fire Captain, CPE
– NTIA, Office of Public Safety Communications
Co-Presenter:
Lee Ann Magoski
Co-Presenter:
Karl Fasold
NG9-1-1 and Emerging Technologies
CEU: 1
9:30 AM – 11:00 AM
Chapter Officer Workshop
9:30 AM – 11:00 AM
Chapter Officer Workshop
Location: Orange County Convention Center, W307 C-D
10:00 AM – 11:00 AM
AI/ML in NG911: Value Propositions for Telecommunicators
10:00 AM – 11:00 AM
AI/ML in NG911: Value Propositions for Telecommunicators
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Norman Speicher
– DHS S&T
Co-Presenter:
Sridhar Kowdley
– Department of Homeland Security, Science & Technology Directorate
Co-Presenter:
Max Romanik
– Corner Alliance
NG9-1-1 and Emerging Technologies
CEU: 1
10:00 AM – 11:00 AM
Artificial Intelligence for Training
10:00 AM – 11:00 AM
Artificial Intelligence for Training
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Charles M. Vitale, RPL, ENP, CPE
– Emergency Communications Department
Communications Center Management
CEU: 1
10:00 AM – 11:00 AM
Culture, the Movie
10:00 AM – 11:00 AM
Culture, the Movie
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Patrice Coleman, MBA, CPE, ENP, RPL, CMCP
– Metropolitan Nashville Department of Emergency Communications
Leadership Development
CEU: 1
10:00 AM – 11:00 AM
Enhance Response and Collaboration with Alert Technology
10:00 AM – 11:00 AM
Enhance Response and Collaboration with Alert Technology
Location: Orange County Convention Center, W209
Main Presenter:
Darin Dillard
– Caliber Public Safety
Co-Presenter:
Todd Thompson
– Caliber Public Safety
Co-Presenter:
Isaac Sprague
– Caliber Public Safety
Emergency Preparedness, Response and Situational Awareness
CEU: 1
10:00 AM – 11:00 AM
FCC Update
10:00 AM – 11:00 AM
FCC Update
Location: Orange County Convention Center, W207 A-B
Cutting Edge Developments
CEU: 1
10:00 AM – 11:00 AM
Imagine Listening
10:00 AM – 11:00 AM
Imagine Listening
Location: Orange County Convention Center, W308
Main Presenter:
Ricardo Martinez, II
– Within the Trenches Media
Wellness in the Emergency Communication Center
CEU: 1
10:00 AM – 11:00 AM
In Your Own Backyard: Human Trafficking Awareness
10:00 AM – 11:00 AM
In Your Own Backyard: Human Trafficking Awareness
Location: Orange County Convention Center, W206
Main Presenter:
Crystal N. Lawrence, CPE, RPL, ENP
– Association of Public-Safety Communications Officials (APCO) International, Inc.
Frontline Telecommunicator
CEU: 1
10:00 AM – 11:00 AM
Is Your ECC Prepared for Cyber’s Worst?
10:00 AM – 11:00 AM
Is Your ECC Prepared for Cyber’s Worst?
Location: Orange County Convention Center, W208 B-C
Main Presenter:
John Casler
– L3Harris Technologies
Co-Presenter:
Sean Scott
– SecuLore an Exacom company
Cybersecurity for Public Safety Communications
CEU: 1
10:00 AM – 11:00 AM
LMR/LTE Interoperability Successes and Best Practices
10:00 AM – 11:00 AM
LMR/LTE Interoperability Successes and Best Practices
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Chris Kindelspire
– First Responder Network Authority
Co-Presenter:
Andrea Baughn
– Integrated Public Safety Commission, Indiana
Co-Presenter:
Heidi Taylor
– City of Dallas Georgia Police Department
Co-Presenter:
Harley Watts
– Vanderbilt Emergency Communications (VECOM)
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
10:00 AM – 11:00 AM
The Importance of P25 Coverage and Network Design
10:00 AM – 11:00 AM
The Importance of P25 Coverage and Network Design
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Justin Carnagey
– Texas County (Oklahoma) 9-1-1 Trust Authority
Co-Presenter:
Robert Stolz, ENP
– Stolz Telecom Companies
Radio and Wireless Communications Technologies
CEU: 1
10:00 AM – 11:00 AM
Zero Suicide Kits
10:00 AM – 11:00 AM
Zero Suicide Kits
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Dawn Summer Shumway
– Ada County Sheriff's Office
Wellness in the Emergency Communication Center- Repeat Session
CEU: 1
10:00 AM – 3:00 PM
CAC Meeting and Lunch
10:00 AM – 3:00 PM
CAC Meeting and Lunch
Location: Rosen Centre, Salon 13
11:30 AM – 1:30 PM
Food For Thought Luncheon
11:30 AM – 1:30 PM
Food For Thought Luncheon
Location: Orange County Convention Center, Valencia Ballroom
Keynote Speaker:
Duncan Wardle
CEU: 1
1:45 PM – 2:15 PM
Think Tank: Being Fit and Healthy in the Communications Center
1:45 PM – 2:15 PM
Think Tank: Being Fit and Healthy in the Communications Center
Location: Orange County Convention Center, West C Lobby, Level 2
Main Presenter:
Harold Downs
– Naperville (IL) Emergency Communications Center
Think Tank
2:00 PM – 3:00 PM
April 10, 2023 - A Day That Changed Louisville
2:00 PM – 3:00 PM
April 10, 2023 - A Day That Changed Louisville
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Jody Meiman
– Louisville Metro Emergency Services / MetroSafe 911
Co-Presenter:
Emily David
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Dana Frost
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Pat McNeill
– Louisville Metro Emergency Services/MetroSafe 911
Co-Presenter:
Jenny Sabie
– Louisville Metro Emergency Services/MetroSafe 911
Emergency Preparedness, Response and Situational Awareness- Repeat Session
CEU: 1
2:00 PM – 3:00 PM
Building Your Agency’s Public Education Program
2:00 PM – 3:00 PM
Building Your Agency’s Public Education Program
Location: Orange County Convention Center, W206
Main Presenter:
Ryan J. Dedmon, MA
– 911 Training Institute
Co-Presenter:
Cassie Sexton
– Mindbase
Frontline Telecommunicator
CEU: 1
2:00 PM – 3:00 PM
Elevating Public Safety Through Cybersecurity Education
2:00 PM – 3:00 PM
Elevating Public Safety Through Cybersecurity Education
Location: Orange County Convention Center, W208 B-C
Main Presenter:
Megan Bixler, RPL
– APCO International
Cybersecurity for Public Safety Communications
CEU: 1
2:00 PM – 3:00 PM
Emotional Labor: Service with a Smile
2:00 PM – 3:00 PM
Emotional Labor: Service with a Smile
Location: Orange County Convention Center, W308
Main Presenter:
Emily Zavala, BA
– Gold Line Positive Solutions
Wellness in the Emergency Communication Center
CEU: 1
2:00 PM – 3:00 PM
First Responder Smart Tracking Challenge Lessons Learned
2:00 PM – 3:00 PM
First Responder Smart Tracking Challenge Lessons Learned
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Randy Kerr
– First Responder Network Authority
Co-Presenter:
Alex Gorsuch
– Ascent Integrated Tech
Co-Presenter:
Sonny Kirkley
– Indiana University Crisis Technologies Innovation Lab
Co-Presenter:
Dale Rolfson
– Indianapolis Fire Department
Co-Presenter:
Jarod Koon
– Ellettsville Police Department
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
2:00 PM – 3:00 PM
How to Prepare for the “Oh No!”
2:00 PM – 3:00 PM
How to Prepare for the “Oh No!”
Location: Orange County Convention Center, W209
Main Presenter:
Sebrina Jackson, ENP, RPL, CMCP
– Metro Nashville Dept of Emergency Communications
Co-Presenter:
Kathy Hogan, RPL
– Metro Nashville Dept of Emergency Communications
Emergency Preparedness, Response and Situational Awareness
CEU: 1
2:00 PM – 3:00 PM
Medical Liability: Food for Thought!
2:00 PM – 3:00 PM
Medical Liability: Food for Thought!
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Dorothy Cave
– APCO Institute
Communications Center Management
CEU: 1
2:00 PM – 3:00 PM
NG9-1-1: The Change Management & Training Challenge
2:00 PM – 3:00 PM
NG9-1-1: The Change Management & Training Challenge
Location: Orange County Convention Center, W204 A-B
Main Presenter:
Steve Raucher
– RapidDeploy
Co-Presenter:
Jacob Saur, ENP
– Arlington County Virginia
NG9-1-1 and Emerging Technologies
CEU: 1
2:00 PM – 3:00 PM
P25 for the Future: New Standards, Interop & Security
2:00 PM – 3:00 PM
P25 for the Future: New Standards, Interop & Security
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Stephen A. Nichols
– PROJECT 25 TECHNOLOGY INTEREST GROUP
Co-Presenter:
Andy Davis
– Motorola Solutions TIA TR-8
Co-Presenter:
James Downes
– DHS CISA
Co-Presenter:
Jeremy Elder
– L3Harris
Co-Presenter:
Scott Wright
– State of Connecticut Department of Emergency Service and Public Protection
Radio and Wireless Communications Technologies
CEU: 1
2:00 PM – 3:00 PM
The AI-Augmented ECC
2:00 PM – 3:00 PM
The AI-Augmented ECC
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Chad Brothers, ENP, PMP, CMCP
– Comtech Telecommunications Corp.
Cutting Edge Developments
CEU: 1
2:00 PM – 3:00 PM
The Best Investment Is in Yourself
2:00 PM – 3:00 PM
The Best Investment Is in Yourself
Location: Orange County Convention Center, W304 A-D
Co-Presenter:
Gina Edmunds
– APCO Institute
Main Presenter:
Timothy Scanlon
– APCO International, Inc.
Co-Presenter:
Steve Edwards
Leadership Development
CEU: 1
2:00 PM – 3:00 PM
Western Regional Consortium
2:00 PM – 3:00 PM
Western Regional Consortium
Location: Orange County Convention Center, W307 C-D
2:00 PM – 4:00 PM
ECC Tour: Orange County Sheriff’s Office Communications Center Tour
2:00 PM – 4:00 PM
ECC Tour: Orange County Sheriff’s Office Communications Center Tour
Location: Orange County Convention Center, West A/B Lobby, Level 1
2:00 PM – 4:00 PM
ECC Tour: Seminole County Sheriff’s Office Tour
2:00 PM – 4:00 PM
ECC Tour: Seminole County Sheriff’s Office Tour
Location: Orange County Convention Center, West A/B Lobby, Level 1
3:00 PM – 4:00 PM
Florida Chapter Meeting
3:00 PM – 4:00 PM
Florida Chapter Meeting
Location: Orange County Convention Center, W307 C-D
3:30 PM – 4:30 PM
Adopting the FEMA IPAWS Platform for Our Mobile Nation
3:30 PM – 4:30 PM
Adopting the FEMA IPAWS Platform for Our Mobile Nation
Location: Orange County Convention Center, W209
Main Presenter:
Norman Speicher
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:30 PM – 4:30 PM
Bee GOLDEN
3:30 PM – 4:30 PM
Bee GOLDEN
Location: Orange County Convention Center, W304 E-H
Main Presenter:
Rebecca A. Conners
– Charlottesville UVA Albemarle Emergency Communications Center
Co-Presenter:
Celeste Baldino, RPL
– Charlottesville UVA Albemarle Emergency Communications Center
Co-Presenter:
Jae L. Lohr, RPL,CMCP
– Charlottesville-UVA-Albemarle Emergency Communications Center
Communications Center Management
CEU: 1
3:30 PM – 4:30 PM
Can You Be An Imposter and a Leader?
3:30 PM – 4:30 PM
Can You Be An Imposter and a Leader?
Location: Orange County Convention Center, W304 A-D
Main Presenter:
Kimberly A. Miller, Ph.D. and 20+ years in public safety
– Kimberly A. Miller & Associates, LLC
Leadership Development
CEU: 1
3:30 PM – 4:30 PM
Case Study: Interoperability Into Statewide P25 Networks
3:30 PM – 4:30 PM
Case Study: Interoperability Into Statewide P25 Networks
Location: Orange County Convention Center, W202 B-C
Main Presenter:
Jeff Hunt
– Omnitronics
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM – 4:30 PM
Extended Reality in the ECC
3:30 PM – 4:30 PM
Extended Reality in the ECC
Location: Orange County Convention Center, W204 A-B
Main Presenter:
D. Jeremy DeMar, M.A., CPE, ENP
– Intrado
NG9-1-1 and Emerging Technologies
CEU: 1
3:30 PM – 4:30 PM
FirstNet in Defense and National Security
3:30 PM – 4:30 PM
FirstNet in Defense and National Security
Location: Orange County Convention Center, W203 B-C
Main Presenter:
Calvin Prouty
– First Responder Network Authority
Co-Presenter:
Duane Eastmond
– US ARMY Sunny Point, NC
Co-Presenter:
Mark Santaw
– USAID
Co-Presenter:
Benjamin Collins
– Fort Stewart / Hunter Army Airfield (HAAF) Emergency Communications Center (ECC)
FirstNet: Transforming the Future of Emergency Communications
CEU: 1
3:30 PM – 4:30 PM
Imagine Listening
3:30 PM – 4:30 PM
Imagine Listening
Location: Orange County Convention Center, W205 A-B
Main Presenter:
Ricardo Martinez, II
– Within the Trenches Media
Wellness in the Emergency Communication Center- Repeat Session
CEU: 1
3:30 PM – 4:30 PM
Lessons Learned: When You Can't Save Them All
3:30 PM – 4:30 PM
Lessons Learned: When You Can't Save Them All
Location: Orange County Convention Center, W206
Main Presenter:
Shannon White
– Chesterfield Emergency Communications
Frontline Telecommunicator
CEU: 1
3:30 PM – 4:30 PM
Staying Afloat in 9-1-1
3:30 PM – 4:30 PM
Staying Afloat in 9-1-1
Location: Orange County Convention Center, W308
Main Presenter:
Halcyon Frank, ENP, APTD
– Halcyon Consulting Services, LLC
Co-Presenter:
Matt Harwell, MS, MA, ENP, CMCP
– Lincoln County Emergency Communications Center (NE)
Wellness in the Emergency Communication Center
CEU: 1
3:30 PM – 4:30 PM
The Ground Truth: Perspectives From ECC Leaders
3:30 PM – 4:30 PM
The Ground Truth: Perspectives From ECC Leaders
Location: Orange County Convention Center, W207 A-B
Main Presenter:
Jeffrey Cohen
– APCO International
Co-Presenter:
Jennifer Miles
Co-Presenter:
Nick DiCicco
Co-Presenter:
Aimee Chase
– Sioux Falls Fire Rescue
Co-Presenter:
Lee Ann Magoski
Cutting Edge Developments
CEU: 1
6:00 PM – 9:00 PM
Connect & Celebrate Reception and Dinner
6:00 PM – 9:00 PM
Connect & Celebrate Reception and Dinner
Location: Orange County Convention Center, Valencia Ballroom
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